Spark, the only multi-utility company built around the property industry, today announced that Tili, the digital home move assistant that it launched earlier this year, has passed its end of 2018 target by assisting more than 50,000 home movers in setting up their new homes.
Tili is a unique digital platform that sets up essential home utilities for tenants and generates extra revenue for its letting and estate agency partners.
It builds on Spark’s void management service and delivers a leading customer experience for letting and estate agents across the country, all in just ten taps and three minutes.
Spark CEO Chris Gauld said: "We are enthused by the fact that Tili, which is specially tailored to the needs of home movers, has reached its first milestone.
“We’ve been working with the property industry for over 10 years and we understand the challenges our partners are facing from issues like the tenant fees ban and the limitations which GDPR puts on our partners for earning revenue by selling add-on products.
“That’s why we’ve been busy investing in a proptech platform that adds real value to our partners' business and complements their great customer service.
"Tili already walks users through a really quick journey to select a great energy tariff, and other essentials, such as phone and broadband packages and Sky TV - but it was always intended that other services would be added.
"As part OVO we’re ramping-up smart meter installations into rented properties across the country. Tili is a great help as it means that tenants can more easily exercise their rights as energy consumers and benefit from the advantages this new technology brings like more control over their energy use and more accurate billing due to automatic meter readings’.
Spark and OVO expand offering to partners
Spark, which was recently acquired by OVO, also highlighted the first practical benefit of that new relationship by revealing that it is working with CORGI HomePlan - another part of OVO and one of the UK’s largest home emergency and boiler service providers - to expand its offering to partners.
"We’re delighted to be working with our sister company CORGI HomePlan to expand our offering to lettings and estate agents as well as the landlords and home movers that they serve. They have huge brand recognition and we’re working on some exciting new products for the property sector that will benefit all involved in 2019.”
Gauld went on to highlight the challenges facing both the property and energy industries from increasing regulation. He said: "Both sectors are going through a period of significant regulatory change and are subject to increasing cost burdens. But the fact is that private renters are on the increase, which is a positive for both landlords and agents, and for Spark, which is the only energy supplier focusing on the lettings sector."
"Spark remains the only specialist utility company for the rental market, managing supplies of property portfolios for landlords, agents and lettings firms – adopting supply during void periods and handling all administration. We’ve started 2019 but cutting our prices which means tenants will save even more on their energy costs from the start of the year.
“I’m delighted that we can continue to evolve as part of the OVO family with a renewed confidence in the future despite the challenges the energy sector is facing.”